Post Description: The Registration Protector offered by Allianz Global Assistance is an optional registration reimbursement program that can be added to any registration on the Checkout page
Race IT is excited to announce our new partnership with Allianz Global Assistance USA to provide their Registration Protector. The Allianz Global Assistance Registration Protector gives participants the opportunity to fully insure their entry. If a participant can't attend the event for a number of covered reasons, including covered injury, illness, traffic accidents and more, they will be reimbursed for their registration cost, fees and other related costs at no cost to you, the event organizer.
Across the board, roughly 15-20% of runners do not show to pickup their bibs for whatever reason. This can be seen as both a race management issue, as well as a customer service issue. You as the event organizer spent all of the time and energy to assign and print the bibs, get the packets ready, order the t-shirts, etc. just to have runners not show up. Time is money, right? And participants may be less likely to sign up for your event again if they couldn't participate due to injury or another unforeseen circumstance and knew they couldn't be refunded.
Here are reasons from some of our clients for why they offer the Registration Protector to their clients:
"J&A Racing offers their race participants the option to choose race insurance because we strive to offer the best customer service to our customers. We understand that runners encounter many obstacles in life; whether they are injuries due to training for our event or issues that occur in their personal lives. We encourage all of our runners to select the option to purchase race insurance as you never know what might happen." Ben Vaughan, J&A Racing
"As a race director, I have 2 priorities – keeping my racers happy and sticking to my budget. Registration Protector lets me do both. If something unforeseen happens and a racer has to cancel, they get some money back without it coming out of my bottom line. I feel good about offering this high quality product to Sandbar 5K registrants." Patty McKenna, Outer Banks Relief Foundation
"Providing our runners with a fantastic experience is our highest priority. Life happens, and we wanted to be able to offer our runners a choice with registration refund. Knowing Race IT would work with a reputable and reliable vendor and that it would be pretty seamless for us made it a no-brainer." Traci Manning, Bend Marathon & Half
"We are always looking to provide our participants with reasons to register early which makes our planning that much easier. Providing insurance protection for their entry fees is one of the best strategies in this regard." Jay Peluso, Peluso Open Water, LLC
Participants can purchase the Registration Protector directly on the checkout page of registration. After purchasing, participants will recieve an email with all information regarding their coverage in their confirmation email.
We previously worked with TransAmerica, who is no longer offering the Registration Refund as part of their service package. Trans America will continue to honor all registration refunds that were previously purchased.