Confirmation emails can now be customized by category

Thursday, November 19, 2015

Post Description: Now you can send a category specific confirmation email to your participants!

Category: Event Directors, Platform, Whitepapers

Race IT has always provided our event directors with the ability to customize the confirmation email text that participants receive once they register, providing them with additional information and reminders for the event. We have now made this feature even better, adding the ability to create custom email text based on the category that a participant registers for.

This will be helpful to our events that need to provide unique information to their multiple categories.  For example, if your event has a 5K, 10K, Half Marathon and Marathon, all with different start locations, you can customize the email that each registrant receives, providing the most pertinent information while decreasing the ‘noise’.

Another awesome addition to this feature is the ability to add an email address to receive a copy of the confirmation email for certain categories. If you have a separate person in charge of the Kids Run, you can enter their email address to receive a copy of the confirmation email only for participants who enter the Kids Run.  As always, you can enter as many email addresses as you would like to receive the confirmation emails.

To customize your emails and notifications, please visit our Customer Care Center and download our Email and Notifications tutorial for instructions or contact us directly.

Tags: Features, Confirmation, Email, Event Directors

Confirmation emails can now be customized by category

Thursday, November 19, 2015

Post Description: Now you can send a category specific confirmation email to your participants!

Category: Event Directors, Platform, Whitepapers

Race IT has always provided our event directors with the ability to customize the confirmation email text that participants receive once they register, providing them with additional information and reminders for the event. We have now made this feature even better, adding the ability to create custom email text based on the category that a participant registers for.

This will be helpful to our events that need to provide unique information to their multiple categories.  For example, if your event has a 5K, 10K, Half Marathon and Marathon, all with different start locations, you can customize the email that each registrant receives, providing the most pertinent information while decreasing the ‘noise’.

Another awesome addition to this feature is the ability to add an email address to receive a copy of the confirmation email for certain categories. If you have a separate person in charge of the Kids Run, you can enter their email address to receive a copy of the confirmation email only for participants who enter the Kids Run.  As always, you can enter as many email addresses as you would like to receive the confirmation emails.

To customize your emails and notifications, please visit our Customer Care Center and download our Email and Notifications tutorial for instructions or contact us directly.

Tags: Features, Confirmation, Email, Event Directors